我們是誰(Hydron Ltd)

This Privacy Policy sets out to inform you in detail on the types of information we collect, why we collect it, how we use it, how we keep it secure and how we align with the GDPR introduced on 25thMay 2018.

本隱私通知適用於由Hydron Ltd.或代表Hydratron Ltd.處理的個人信息

水龍頭(www.duffykeith.com – a Pryme Group company) is committed to maintaining the trust and confidence of the visitors to our websites, and to protect their privacy. We want you to understand that we provide a safe and thorough process for managing any and all information we receive and are not in the business of selling any data to other companies for marketing purposes.

水龍頭controls and processes personal information to enable it to carry out its business and regulatory functions which may include policy development, quality and approval issues, enforcement action, providing advice and information, research, maintaining its own accounts and records, supporting and managing its employees, general administration, the consideration and investigation of complaints and all activities which Hydratron is required to carry out as a data controller, including the use of CCTV systems for crime prevention in each of its locations worldwide.

Working with our customers and prospective customers

To help deliver customers our wide range of products, services and solutions, Hydratron maintains sales management solutions such as our financial management systems and customer relationship management tools. The personal information stored in these systems is managed in line with contractual agreements and processed on the legal basis of legitimate interest and performance of contract.


如果你是一個商業夥伴,我們將使用你的每一個sonal data to manage our relationship with you, including sending you marketing materials (where we have appropriate permissions) and to invite you to events. Where relevant, we will use your personal data to deliver or request the delivery of services, and to manage and administer our contract with you or with your employer. If you are a visitor, we will use your personal data; typically, to register for certain areas of our website, enquire for further information, distribute requested reference materials.



  • 個人資料,such as title and full name
  • 聯係方式,including phone, email and address
  • Hydron.com的用法,包括IP地址,網頁訪問,網站上的時間
  • 和我們聯係,包括聊天日誌,電子郵件通信和表單提交



A cookie is defined as “a packet of data sent by an Internet server to a browser, which is returned by the browser each time it subsequently accesses the same server, used to identify the user or track their access to the server.” Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if your browser is set to allow them).

Our websites use cookies to collect information, including details about browsing on the www.Hydratron.com by people who access our websites. This includes details about pages viewed and elements of the website you have interacted (clicked) with.


Google Analytics

Visitors to the Hydratron.com website are monitored by Google Analytics (a third-party service, the industry standard for website analytics) to collect a log of information and details on visitor behaviour whilst using our website.




Mailing Lists

When you use our contact and enquiry forms you’re given the option of subscribing to our newsletter. Contact details given by enquiry or contact forms will not be used for marketing purposes unless specifically requested via the opt-in box.

Also, you have the ability to sign up via our blog, footer and overlay newsletter forms, both of which only ask for your email address.

If opted-in to marketing messaging, your information will be stored with the 3rdparty email service provider MailChimp. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please seeMailChimp的隱私聲明



  • 新聞稿,
  • Press and company news,
  • 有關我們托管或參加活動的信息,
  • Company service information,


Enquiry and Contact Forms

When you use our enquiry form, your information is stored in our CRM system provided by Salesforce. For more information, please seeSalesforce’s privacy notice


使用我們的聯係表單時,您的信息將轉換為電子郵件並發送到我們公司365 Outlook電子郵件係統中。此電子郵件用於通知您的請求,並為我們提供回應您的方法。對於記錄保存和聯係曆史目的,這些電子郵件將在安全的電子郵件服務器上營銷團隊進行12個月。

我們使用Google Recaptcha V3來防止垃圾郵件請求在我們的公眾聯係人表格上。


Live Chat

當您使用我們的Live Chat工具時,收集您的電子郵件和名稱,以便易於通信,並且我們可能需要使用的任何後續通信。我們可以看到第三方工具,你可以看到默默地的隱私聲明這裏。



Incoming Emails

發送給我們的電子郵件info@hydratron.comare directed to an inbox used by our marketing team. If relating to enquires, recruitment or human resources, they are forwarded on to the relevant team to follow up.

Unless followed up, we store inbound emails on our secure email servers for 12 months. Followed up emails are subject to different retention periods depending on their subject.


傳入的電子郵件 - 招聘

發送給我們的電子郵件info@hydratron.com出於職業原因,將轉發給我們招聘團隊使用的收件箱。所有申請人都將被告知這一點,他們的信息(姓名,電話號碼,地址,職位和簡曆)將安全地存儲在當地的驅動器上,隻有他們可以訪問的本地驅動器 - 申請人可以響應並要求這一點。如果您選擇麵試,我們會要求您注冊額外的隱私條款。我們還可以在LinkedIn等社交媒體上查看您的個人資料。

This data will be stored for one year in case any suitable job opportunities come up. After 1 year, unless applicants reapply for roles, applicant information will be deleted.


Disclosure of your personal data





4. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.




3. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

3.1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or


3.3. Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.




2. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Access to your Personal Information

您依法享有法律來查看,修改或刪除我們持有的個人信息。通過電子郵件向我們的數據保護官發送電子郵件info@hydratron.comand this process will begin within 48 hours enabling you to, if we do hold information about you:

  • 給你一個描述,
  • 告訴你為什麼我們抱著它,
  • 告訴你誰可以披露,
  • 允許您以可理解的形式副本,

If you would prefer to make your request by mail, you can write to us at:

Tyne Tunnel Estate,
NE29 7UT.


We revisit our Privacy Policy regularly. The last time it was reviewed and/or updated was May 15th2018年。



Contacting Us


Tyne Tunnel Estate,
NE29 7UT.