我們是誰(Hydron Ltd)

This Privacy Policy sets out to inform you in detail on the types of information we collect, why we collect it, how we use it, how we keep it secure and how we align with the GDPR introduced on 25thMay 2018.

本隱私通知適用於由Hydron Ltd.或代表Hydratron Ltd.處理的個人信息

水龍頭(www.duffykeith.com – a Pryme Group company) is committed to maintaining the trust and confidence of the visitors to our websites, and to protect their privacy. We want you to understand that we provide a safe and thorough process for managing any and all information we receive and are not in the business of selling any data to other companies for marketing purposes.

水龍頭controls and processes personal information to enable it to carry out its business and regulatory functions which may include policy development, quality and approval issues, enforcement action, providing advice and information, research, maintaining its own accounts and records, supporting and managing its employees, general administration, the consideration and investigation of complaints and all activities which Hydratron is required to carry out as a data controller, including the use of CCTV systems for crime prevention in each of its locations worldwide.

Working with our customers and prospective customers

To help deliver customers our wide range of products, services and solutions, Hydratron maintains sales management solutions such as our financial management systems and customer relationship management tools. The personal information stored in these systems is managed in line with contractual agreements and processed on the legal basis of legitimate interest and performance of contract.

商業夥伴和訪客

如果你是一個商業夥伴,我們將使用你的每一個sonal data to manage our relationship with you, including sending you marketing materials (where we have appropriate permissions) and to invite you to events. Where relevant, we will use your personal data to deliver or request the delivery of services, and to manage and administer our contract with you or with your employer. If you are a visitor, we will use your personal data; typically, to register for certain areas of our website, enquire for further information, distribute requested reference materials.


我們收集的數據類型以及我們如何收集它

我們與我們所有活動結合的個人信息,如果相關,則包括:

  • 個人資料,such as title and full name
  • 聯係方式,including phone, email and address
  • Hydron.com的用法,包括IP地址,網頁訪問,網站上的時間
  • 和我們聯係,包括聊天日誌,電子郵件通信和表單提交

收集此信息並與以下方法一起使用:

網站餅幹

A cookie is defined as “a packet of data sent by an Internet server to a browser, which is returned by the browser each time it subsequently accesses the same server, used to identify the user or track their access to the server.” Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if your browser is set to allow them).

Our websites use cookies to collect information, including details about browsing on the www.Hydratron.com by people who access our websites. This includes details about pages viewed and elements of the website you have interacted (clicked) with.

保留期:直到用戶在本地清除它們的餅幹。

Google Analytics

Visitors to the Hydratron.com website are monitored by Google Analytics (a third-party service, the industry standard for website analytics) to collect a log of information and details on visitor behaviour whilst using our website.

它收集所查看的頁麵等信息,每頁的訪問者數量,我們網站上的時間,點擊和成功的表單填寫。此信息以匿名的方式收集,並包含新的個人身份數據。

我們不製作,不允許穀歌製作,任何嚐試找出訪問我們網站的人的身份。

保留期:24個月。

Mailing Lists

When you use our contact and enquiry forms you’re given the option of subscribing to our newsletter. Contact details given by enquiry or contact forms will not be used for marketing purposes unless specifically requested via the opt-in box.

Also, you have the ability to sign up via our blog, footer and overlay newsletter forms, both of which only ask for your email address.

If opted-in to marketing messaging, your information will be stored with the 3rdparty email service provider MailChimp. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please seeMailChimp的隱私聲明

通過回複通過電子郵件指定您的請求或通過電子郵件發送我們的數據保護官MatthewMartindale.

我們的電子郵件通訊蓋:

  • 新聞稿,
  • Press and company news,
  • 有關我們托管或參加活動的信息,
  • Company service information,

保留期:直到用戶取消訂閱郵件或展示6個月的不活動。

Enquiry and Contact Forms

When you use our enquiry form, your information is stored in our CRM system provided by Salesforce. For more information, please seeSalesforce’s privacy notice

此信息用於準備和監控您的報價並提供聯係人詳細信息以回複您。此信息包括聯係表單的所有可見表單字段:姓名,公司,電子郵件地址,電話號碼和查詢詳細信息。除非另有要求,否則此信息將保留在文件上,隻要您是潛在或客戶,或者直到記錄18個月的非活動時間。

使用我們的聯係表單時,您的信息將轉換為電子郵件並發送到我們公司365 Outlook電子郵件係統中。此電子郵件用於通知您的請求,並為我們提供回應您的方法。對於記錄保存和聯係曆史目的,這些電子郵件將在安全的電子郵件服務器上營銷團隊進行12個月。

我們使用Google Recaptcha V3來防止垃圾郵件請求在我們的公眾聯係人表格上。

保留期:12個月。

Live Chat

當您使用我們的Live Chat工具時,收集您的電子郵件和名稱,以便易於通信,並且我們可能需要使用的任何後續通信。我們可以看到第三方工具,你可以看到默默地的隱私聲明這裏。

聊天日誌和個人信息在統計學中保持12個月,然後刪除,除非聊天用戶開始/繼續與我們聊天對話,重置6個月刪除期。

保留期:12個月。

Incoming Emails

發送給我們的電子郵件info@hydratron.comare directed to an inbox used by our marketing team. If relating to enquires, recruitment or human resources, they are forwarded on to the relevant team to follow up.

Unless followed up, we store inbound emails on our secure email servers for 12 months. Followed up emails are subject to different retention periods depending on their subject.

保留期:12個月。

傳入的電子郵件 - 招聘

發送給我們的電子郵件info@hydratron.com出於職業原因,將轉發給我們招聘團隊使用的收件箱。所有申請人都將被告知這一點,他們的信息(姓名,電話號碼,地址,職位和簡曆)將安全地存儲在當地的驅動器上,隻有他們可以訪問的本地驅動器 - 申請人可以響應並要求這一點。如果您選擇麵試,我們會要求您注冊額外的隱私條款。我們還可以在LinkedIn等社交媒體上查看您的個人資料。

This data will be stored for one year in case any suitable job opportunities come up. After 1 year, unless applicants reapply for roles, applicant information will be deleted.

保留期:12個月。


Disclosure of your personal data

1.我們可能必須與下麵規定的各方分享您的個人數據:

1.1。提供IT和係統管理服務的服務提供商。
1.2。包括律師,銀行家,審計和保險公司,包括提供谘詢,銀行,法律,保險和會計服務的專業顧問。

2.惠民收入和海關,監管機構和基於英國的其他當局以及其他相關司法管轄區,要求在某些情況下報告加工活動。

3.我們銷售,轉移或合並我們業務或資產部分的第三方。

4. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

國際轉移

1.歐洲經濟區(EEA)之外的國家並不總是為您的個人數據提供相同的保護水平,因此歐洲法律禁止在EEA之外轉移個人數據,除非轉移符合某些標準。

2.我們的一些第三方服務提供商基於歐洲經濟區(EEA)以外,因此他們的個人數據處理將涉及在EEA之外轉移數據。

3. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

3.1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or

3.2。在我們使用某些服務提供商的情況下,我們可以使用歐洲委員會批準的具體合同或核查機製,其中提供了在歐洲的相同保護的個人數據;要麼

3.3. Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

4.如果沒有上述保障措施,我們可以要求您明確同意對特定轉移。您將有權隨時撤回這一同意。

數據安全

1.我們建立了適當的安全措施,以防止您的個人數據不小心丟失,以未經授權的方式使用或訪問,更改或披露。此外,我們將您的個人數據限製為這些員工,代理商,承包商和其他企業需要了解此類數據的第三方。他們隻會處理您的指示,並遵守保密義務。

2. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Access to your Personal Information

您依法享有法律來查看,修改或刪除我們持有的個人信息。通過電子郵件向我們的數據保護官發送電子郵件info@hydratron.comand this process will begin within 48 hours enabling you to, if we do hold information about you:

  • 給你一個描述,
  • 告訴你為什麼我們抱著它,
  • 告訴你誰可以披露,
  • 允許您以可理解的形式副本,

If you would prefer to make your request by mail, you can write to us at:

Marketing
水龍頭Ltd
單位L5,
19相交,
Tyne Tunnel Estate,
北盾,
NE29 7UT.
英國


對本隱私政策的更改

We revisit our Privacy Policy regularly. The last time it was reviewed and/or updated was May 15th2018年。


鏈接到其他網站

本隱私聲明不會涵蓋本網站鏈接到其他網站的鏈接。我們鼓勵您閱讀您訪問的其他網站上的隱私聲明。


Contacting Us

如果有關於本隱私政策的任何疑問,您可以使用以下信息或使用我們的聯係表單與我們聯係。

水龍頭Ltd
單位L5,
19相交,
Tyne Tunnel Estate,
北盾,
NE29 7UT.
英國

info@hydratron.com

+44(0)1619286221